Account security and
client protection

We are dedicated to offering a secure trading environment, complete with robust account safety, fund protection, and around-the-clock customer support to give you peace of mind.

We know that investment scams and trading risks are big concerns, which is why we prioritize your peace of mind. At BWG Markets Group, we use top-notch security measures to keep your account, money, and personal details safe all the time. With strong encryption and strict authentication steps, we maintain high security standards so you can trade confidently.

Your Trusted Broker

As a licensed and regulated leading global broker, we offer you multiple account security options

Regulations

If you are wondering about our ligitimacy, rest assured – The BWG Markets Group is made up of multiple licenced entities, each authorised and regulated by reputable financial authorities in their respective jurisdictions around the world.

Please note, each individual BWG entity is licenced seperately and no one BWG entity holds all three licences.

Account security

Prevent unauthorized access to your secure trading accounts by choosing a security option – either phone or email – during your registration process.

Web attack protection

Our Web Application Firewall (WAF) protects our infrastructure and servers from web threats like SQL injection, XSS attacks, and blocks harmful traffic.

Trading platform fault tolerance

Our DDoS protection offers you seamless order execution, 24/7 access to your Personal Area, swift deposits and withdrawals, and uninterrupted servers’ operations.

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Zero-trust approach

Our Zero Trust model assumes minimal trust for company IT components and includes features like user and device authentication, restricted access, and network monitoring.

Bug Bounty program

You gain an extra layer of security with our Bug Bounty program, where we invite external experts to examine our platforms and give reviews that help us improve our services.

Cybersecurity knowledge and skills

Our Information Security Team are continuously updated on security technology and upgrade their skills through workshops and certifications.

Trading Protection

Safeguard your trading strategy with our customized protection features, designed to provide robust security tailored to your needs.

Payment Protection

Enjoy our excellent payment system:easy deposits with global and local options, 24/7 access, and simple withdrawals.

Segregated accounts

We safeguard your funds by holding them segregated from our own. Our funds are always larger, so we can meet your withdrawal needs any time of the day.

Seamless withdrawals

Our automatic withdrawal feature guarantees instant processing of your withdrawal requests, providing you access to your funds even on weekends. The speed of payment may vary depending on the payment method you choose.

Seamless withdrawals

We prioritize secure trading by implementing 3D Secure technology for debit card transactions, which adds an extra layer of fraud protection. This system enhances security by sending a one-time pin to your phone that must be entered during the transaction, ensuring that only you can authorize the payment.

Payment Protection

Enhance your security by familiarizing yourself with practices that help prevent unauthorized account activities, scams, and fraud attempts.

1.

Keep your Personal Area private, never share access and personal documents. Don’t let anyone use your name to create an BWG account or share your security information.

2.

Only conduct financial activities within the BWG Personal Area and avoid transferring funds to unknown accounts.

3.

Be vigilant towards suspicious links and unknown sources, never provide sensitive information if contacted unexpectedly, and reach out directly to BWG via live chat or email for any concerns about fraudulent activities or message authenticity.

How does BWG protect my account from unauthorized access?

BWG uses multiple security measures to keep your trading account secure. These include choosing email or phone during registration for authentication, implementing a Zero-Trust security model, deploying Web Application Firewalls (WAF), and protection against DDoS attacks.

Are my funds kept safe and separated from the company’s operating funds?

Yes. BWG maintains segregated accounts for client funds. This means your money is kept separate from the company’s funds, to ensure that withdrawals are always possible regardless of the company’s business circumstance.

What kind of regulatory oversight does BWG have?

BWG is comprised of multiple licensed entities, each authorised and regulated by respectable financial authorities in their jurisdictions. Note that no single BWG entity holds all licenses — instead, regulatory coverage is distributed.

What fraud prevention and payment protection measures do you offer?

BWG uses various safety features to protect payments and client finances:

  • Use of 3D Secure for debit card transactions, adding OTP verification to reduce fraud risk

  • Encouragement to keep your Personal Area credentials secure and avoid sharing sensitive documents

  • Advice to beware of suspicious communications, links, or requests, and always verify through official channels if unsure.


Learn More
with BWG

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